Cisco SPA502G IP Phone in Grey

Part of the Cisco Small Business Pro Series, the SIP based Cisco SPA502G 1-Line IP Phone (Figure 1) has been tested to ensure comprehensive interoperability with equipment from voice over IP (VoIP) infrastructure leaders, enabling service providers to quickly roll out competitive, feature-rich services to their customers.

With hundreds of features and configurable service parameters, the Cisco SPA502G addresses the requirements of traditional business users while building on the advantages of IP telephony. Features such as easy station moves and shared line appearances (across local and geographically dispersed locations) are just some of the many advantages of the SPA502G.

The Cisco SPA502G 1-Line IP phone also supports productivity-enhancing features such as VoiceView Express and Cisco XML applications when used with Cisco Unified Communications 500 Series in SPCP mode.

The Cisco SPA502G uses standard encryption protocols to perform highly secure remote provisioning and unobtrusive in-service software upgrades. Remote provisioning tools include detailed performance measurement and troubleshooting features, enabling network providers to deliver high-quality support to their subscribers. Remote provisioning also saves service providers the time and expense of managing, preloading, and reconfiguring customer premises equipment.

A Grade - Excellent condition. This phone has been sanitised and professionally refurbished. Curly cords and patch lead are replaced with new.

This item comes with 15 month warranty.

• One voice line
• One SIP registration
• Line status: active line indication, with name and number
• Menu-driven user interface
• Shared line appearance
• Speakerphone
• Call hold
• Music on hold
• Call waiting
• Caller ID name and number
• Outbound caller ID blocking
• Call transfer: attended and blind
• Three-way call conferencing with local mixing
• Multiparty conferencing via external conference bridge
• Automatic redial of last calling and last called numbers
• On-hook dialing
• Call pickup: selective and group
• Call park and unpark
• Call swap
• Call back on busy
• Call blocking: anonymous and selective
• Call forwarding: unconditional, no answer, on busy
• Hot line and warm line automatic calling
• Call logs (60 entries each): made, answered, and missed calls
• Redial from call logs
• Personal directory with auto-dial (100 entries)
• Do not disturb
• Digits dialed with number auto-completion
• Anonymous caller blocking
• Uniform Resource Identifier (URI) (IP) dialing support (vanity numbers)
• On-hook default audio configuration (speakerphone and headset)
• Multiple ring tones
• Called number with directory name matching
• Ability to call number using name: directory matching or via caller ID
• Subsequent incoming calls show calling name and number
• Date and time with support for intelligent daylight savings
• Call start time stored in call logs
• Call timer
• Name and identity (text) displayed at startup
• Distinctive ringing based on calling and called number
• 10 user-downloadable ring tones
• Speed dialing, eight entries
• Configurable dial/numbering plan support
• Intercom
• Group paging
• Network Address Translation (NAT) Traversal, including Simple Traversal of UDP Through NATs (STUN) support
• DNS SRV and multiple A records for proxy lookup and proxy redundancy
• Syslog, debug, report generation, and event logging
• Highly secure call encrypted voice communications support
• Built-in web server for administration and configuration with multiple security levels
• Automated remote provisioning, multiple methods; up to 256-bit encryption (HTTP, HTTPS, Trivial File Transfer Protocol [TFTP])
• Option to require administrator password to reset unit to factory defaults

• Pixel-based display: 128 x 64 monochrome LCD graphical display with backlight
• Dedicated illuminated buttons for:
• Audio mute on/off
• Headset on/off
• Speakerphone on/off
• 4-way rocking directional knob for menu navigation
• Voicemail message waiting indicator (VMWI) light
• Voicemail message retrieval button
• Dedicated hold button
• Settings button for access to feature, setup, and configuration menus
• Volume control rocking up/down knob controls handset, headset, speaker, ringer
• Standard 12-button dialing pad
• High-quality handset and cradle
• Built-in high-quality microphone and speaker
• Headset jack: 2.5 mm
• LED test function
• Two Ethernet ports with integrated Ethernet switch: 10/100BASE-T RJ-45
• 802.3af-compliant PoE
• Optional 5 VDC universal (100-240V) switching; power supply is ordered separately (Cisco PA100)
• Regulatory Compliance
• FCC (Part 15, Class B), CE Mark, A-Tick, C-Tick, Telepermit, UL, CB
• Security Features
• Password-protected system, preset to factory default
• Password-protected access to administrator and user-level features
• HTTPS with factory-installed client certificate
• HTTP digest: encrypted authentication via MD5 (RFC 1321)
• Up to 256-bit Advanced Encryption Standard (AES) encryption
• SIP over Transport Layer Security (TLS)
• Secure Real-Time Transport Protocol (SRTP)

• Telephone base
• Hand piece
• New Curly Cord
• New Patch Lead
• Telephone Stand

This phone is NOT FOR HOME USE. Compatible telephone system is required to operate.
This phone can be Powered over Ethernet (PoE), thus POWER SUPPLY IS NOT INCLUDED unless stated.

This is an IP phone and can have firmware loaded to make it operate directly with an IP provider. The firmware upgrade process can be complex and we recommend it is not done unless you have previous experience. If you are looking for an IP phone that will work directly with an IP provider then we recommend Yealink, Polycom and Grandstream telephones.

Do you have a question about this product? Please call 1800 90 90 99.