Headset Wizard

Need to Return an item?

Should you need to return your item please email sales@thetelecomshop.co.nz to obtain a returns number. Alternatively, you can phone us on +64 9 884 1250. Without your personalised returns number, we won't be able to process the return. Please note that damaged, opened or used products will require a pre-approval to return and may occur a restocking fee or may not be eligible for a return, depending on the scenario. Please read our Terms & Conditions for further information.

Please complete and submit the following form, a member of our Customers Services Team will contact you within 1 business day. You will be issued with a Returns Form to enclose with your Return. Without this Returns Form you won't be able to return your item.