Welcome to The Telecom Shop Fully Accredited Avaya Partners in IP Office Solutions


Scale cost-effectively as your business grows. Simply build on what you have, without the need to replace technology.

Designed specifically for small and midsize business communications, an Avaya IP Office 500 phone system enables your entire team to connect and collaborate in real-time, without limitations, using available and appropriate devices-including smart phones, laptops, tablets, home phones, and office phones. IP Office delivers the collaboration tools you need, from basic telephony to the most sophisticated unified communications.
With the full backing of Market leader Avaya and our highly trained engineers, we Install, Upgrade, Support and Maintain IP Office Systems throughout the UK.

Why choose The Telecom Shop?

    • We are Fully Accredited Avaya Partners employing a team of highly trained Avaya Engineers. We install systems throughout the whole of the UK
    • Customer Service is where we excel, but don't take our word for it - read our Truspilot Independent Reviews
    • Highly experienced Technical Advisors offering advice over the phone whenever you should need it.
    • Complete Communications supplier- we supply not only the Phone System but the Broadband and Phone Lines too. It helps you to have one port of call for your communications.
    • Bespoke Telephone Systems designed for YOUR business with no unnecessary hidden extras
    • Next day delivery on all orders placed before 2:30pm
    • Easy returns

What can an Avaya IP Office do for my Business?

An Avaya IP Office phone system helps you create your most productive mobile workforce, increase capacity and capabilities as your business grows, and gain business and customer service efficiencies. With Avaya IP Office, flexibility, scalability, and options are built right in.

  • Grow from five employees to 1,000 (at a single site) and network up to 32 locations.
  • Add video capabilities with the Avaya Flare® Experience and our Radvision Scopia® products.
  • Deliver applications to everyone: mobile and office workers, receptionists, remote staff, and customer service agents and supervisors.
  • Track, record, and report on calls to build optimal customer interactions.
  • Deploy a hybrid solution. Use IP, digital, analog or SIP technology in any combination. IP Office can interoperate with more than 2 million Avaya systems worldwide.
  • Combine IP Office with Avaya data networking products (with plug-and-play simplicity), security features, intuitive and centralized management tools, and affordable support services for a comprehensive communications solution.
  • Scale cost-effectively as your business grows. Simply build on what you have, without the need to replace technology.

- Buy Avaya Phones
- Buy Avaya Licenses
- Buy Headsets for Avaya

- Remote Support

Maintenance and Support

The Telecom Shop offer a wide range of Support and Maintenance packages catering for ad-hoc support through to 24 hour back ups. Should you wish to enquire about a possible Maintenance package we can discuss what coverage you would like and price accordingly, this means you are only paying for what you actually need.