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Testimonials

I just wanted to send a note to say thank you & that I am continually impressed by the excellent service that The Telecom Shop provides. The many times I have requested support & products from The Telecom Shop it has been fast and efficient. It makes a pleasant change to deal with a company that takes pride in providing a first class service. I have no problems at all recommending your company. Keep up the good work and thanks for all your help so far

-Kristy McAleer, Ch 9

I would like to comment on the service that we received from The Telecom Shop. From the initial contact through to problem solving I was very impressed. Telephone support and product knowledge was better than any I have experienced for some time. People who speak english, and know the product are hard to find in today's market and to me that was a deciding edge. The head set we purchased for our phone system arrived with a problem with the switch/dial on the bottom. After determining the problem the head set was replaced with a new one. The prompt emails and diagnosis of the problem was excellent. Our small business relies on our receptionist and their efficiency in being able to move around whilst answering the phone. Many thanks.

-Vivien Supple.

I am the owner/operator of a small Australian based business that has seen some growth over the last couple of years. Despite this growth, I still need to personally answer calls from my customers. This becomes more difficult as I tend to be overseas several months during the year. Although I have been able to divert calls to overseas destinations, the quality can be variable, the costs are significant, and the ring tone changes alerting callers they are being diverted overseas. Finally I discovered the magic of a hosted PBX phone system. I can simply bring my PBX phone on the road, plug it into a highspeed internet router wherever I’m staying, and I can start receiving and making calls as if I was still in Australia. If required, I can transfer calls between other linked PBX phones – anywhere in the world! The Telecom Shop set up my new account, provided my new phones, and made the whole process simple. I highly recommend the The Telecom Shop to anyone looking to streamline and simplify their business phone systems.

-James

Thank You Danny for the great service, purchasing was simple and easy, delivery was under 24 hours. The phones have arrived in great condition and tested up beautifully. I will have no hesitation in using and recommending The Telecom Shop in the future. Thanks again.

-W Morley

Thank you for your help and assistance to deliver our order of Alcatel phones and curly cords. Again The telecom Shop delivered goods on target, on time and beyond expectations. Extend our thanks to all concerned with this difficult long distance assignment. Looking forward to doing more business with your team.

-Terry Smyth.

I just wanted to let you know that TSB Bank have successfully received order no. 5220 we placed with you last week. We are impressed with the quick turnaround from order to delivery, and with the quality of the goods. The refurbished units appear to be almost brand new in condition. We'll definitely be keeping you in mind for future orders

-Brent Gudopp

Max remoted in, and setup the new phones on the system. He's done great work, I am really happy. Regards!

-Haidong Lu.

A big thank you to you and your team for your fantastic service and genuine care throughout the sales process. You will be highly recommended to all! Pleasure doing business with you!

-Craig Dummin.

Thanks guys... will post the cheque tomorrow... Your service and your contractor were really really really great...I would deal with your firm again any time... best wishes.

-Peter Allen.

We have used the services of the telecom shop for a few years mainly for support and maintenance of our telecoms infrastructure we also purchase refurbished telephones when the need arises, we are always pleased with the quality of the work they carry out and their engineers are of a very good calibre.

I can confidently recommend The Telecom Shop as a solid and reliable supplier, and experts in their field.

Why buy new when you can obtain excellent refurbished systems.

-John Miles.

I write to let you know that we are very pleased with our reconditioned Panasonic phone system from the Telecom Shop.  We were a little nervous about buying a reconditioned unit online, however, the customer service was excellent, the delivery timely and the system very cost effective.  The engineer who came to set it up was very helpful and the product has made a big difference to our internal and external communications.

–Kerry Geldart.

Thank you so much for getting them to me so fast, it took me longer to open the packaging than they did to arrive.

-Nick Hicks.

 
I just wanted to say a big thank you for your prompt service following my call to you yesterday.  The phones have just arrived and are now working.  
 
I would be happy to recommend you to anyone and would use you again if the need arises.
 
Thanks again.
 
 
- Wendy Thouless

 

I found Danny at the Telecoms Shop extremely helpful and helped me plan my future telecoms needs. Also the install was excellent and products received.....

 

- Kevin Homeyard

 

I thoroughly recommend 'the telecom shop', the initial contact with the knowledgeable & pleasant young lady on the phone,  the price, delivery and packaging were all first class, a rare commodity these days.

 

- Steve Lapper

All our contacts with the Telecom Shop have been a positive experience - even when we phone with a problem!  Everyone we've dealt with has been friendly and helpful and has always made the effort to sort out potentially difficult situations as fast as possible. A pleasure to deal with!

 

- Linda Grey

 

I can wholeheartedly recommend Mark and the Telecom Recycling Shop.  Everything happened as he said – it was utterly seamless.  The service surpassed all my expectations, and you'd never guess the system is refurbished.  It looks as good as new.  Don't hesitate – it really has to be the best deal in town!

 

- Bryan Hubbard

The Telecom Shop folk really understand ! From our first conversation on the phone through to purchase and installation they take you through the process with ease -- even when line suppliers change installation dates.

There is an awful lot of 'mystery' in the market place surrounding voice systems, it would take years to acquire the knowledge required to choosea system that suits your needs. These guys know their onions, well phone systems ! with our very specific requirements a solution was found within hours -- but not simply a solution -- a very good explanation of what was required to suit our needs and why the solution worked for us.

Installation was a breeze, nothing was too difficult.

In short The Telecom Shop are the right people, with the right expertise, and the ability to deliver on site.

Great job guys, Thanks again.

 

- Ian Bushrod

Thank you Vaughan and your team at The Telecom Shop for providing such an excellent and swift service. Not only were you incredibly helpful in advising me of the right equipment to purchase but your installation engineer did a fantastic job on ensuring we were up and running by the end of the day. 

 

- Kevin Sunnucks 

Many thanks for the efficient and competent way you have helped us choose a replacement telephone system and accessories. Your installation technician was most helpful and the system is working well with everyone now getting used to the excellent new facilities.

 

- Richard

Telecom shop has always provided an efficient, friendly service with a can do attitude, this enables small businesses like ourselves to get up and running with little to no inconvenience!

 

- Ziggy Pindoria 

 

Failure in your business telephone system can be extremely stressful. The Telecom Shop managed to make a complicated process very simple, reducing anxiety whilst managing to keep costs to a minimum.

 

 

- Jim Fuller.

 

I have just used The Telecom shop for the acquisition and installation of a refurbished telephone system instead of buying a brand new one. I have found the equipment recommended and sold as being first class and you honestly wouldn't know the difference. The service for both installation and after sales has been impeccable and I would whole heartedly recommend the Telecom Shop to any prospective customer.

 

- Tony Dunlop

The phone is here. It looks like new! I´ll connect it and test it on next friday. 

 

-Salvador

We received the phones. They are in excellent condition. Very glad to have found your website.

 

-Bettina