Product Warranty
If you need to return a product, please read our Terms & Conditions and FAQ before requesting a return or attempting to return your product directly to The Telecom Shop. To return a product, please complete our Returns Form, and a member of our Customer Service Team will contact you within one business day.
If your product is Dead on Arrival (DOA) please contact us immediately.
If you have a warranty claim many of our product warranty is handled directly by the manufacturer. Contact a manufacturer directly to troubleshoot your product or request a warranty repair unless otherwise stated.
Manufacturer | Warranty Details |
3M | Warranty Details 08004474040 |
Acronis | Contact The Telecom Shop |
Alcatel-Lucent | Support 04 803 7000 |
Allied Telesis | Technical Support 09 955 889 |
Alogic | Support Request |
AMD | Contact The Telecom Shop |
AOC | Contact The Telecom Shop |
APC | Warranty Details 0800 333 373 |
Arlo | Support 0800 442 302 |
Aruba |
Warranty Details 0800 664 747 |
Aspen Optics | Warranty Details Contact The Telecom Shop |
Asus | Warranty Details 0800 278 788 |
Atdec | Warranty Details 0800 887 298 |
Audiocodes | Warranty Details +61 2 8072 9389 |
Avocor | Warranty Details |
Barco | Warranty Details |
Beats | Contact The Telecom Shop |
Belkin | Contact The Telecom Shop |
Binder | Contact The Telecom Shop |
Bixolon | Warranty Details |
Blupeak | Support |
Brother | Warranty Details 0800 329 111 |
Brydge | Warranty Details |
Cableaway | Warranty Details 09 887 6954 |
Cambium Networks | Warranty Details 09 801 0033 |
Canon | Warranty Details Support |
Cel-FI & Accessories | Contact The Telecom Shop |
Chargifi | support@chargifi.com |
Cisco | Contact The Telecom Shop |
Citizen | Contact The Telecom Shop |
Cognitive TPG | Support Warranty Details 0800 732 8950 |
Computergate | Contact The Telecom Shop |
Datalogic | Contact The Telecom Shop |
Dell | Warranty Details |
D-Link | Warranty Details |
Dynabook | Warranty Details |
Eaton | EESHelpDesk@eaton.com 0508 697 378 |
Ekahua | Contact The Telecom Shop |
Elgato | Contact The Telecom Shop |
Embrava Pty Ltd | Support Ticket +61 2 8006 2685 |
Encapto Wifi | Contact The Telecom Shop |
EnGenius | Contact The Telecom Shop |
Entrust Datacard | Contact The Telecom Shop |
EPOS | Sennheiser | Contact The Telecom Shop |
Epson | Warranty Details 0800 237 766 |
Ergotron | Warranty Details 0800 451 180 apaccustomerservice@ergotron.com |
Ericsson-LG | Contact The Telecom Shop |
FEC | Contact The Telecom Shop |
Firich | Contact The Telecom Shop |
Flipside | Contact The Telecom Shop |
Fortinet | Warranty Details 0800 453 125 |
Gigaset | Support Ticket 0800 780 878 |
Grandstream | Warranty Policy Contact The Telecom Shop |
Hbutler | Contact The Telecom Shop |
HID Fargo | Warranty Policy Contact The Telecom Shop |
HP | Warranty Checker Support 0800 449 553 |
HPE | 0800 664 747 |
HTC | Support Warranty Details |
Huddly | Support Contact The Telecom Shop |
IDP | Contact The Telecom Shop |
In Win | Warranty Details Contact The Telecom Shop |
Intel | Contact The Telecom Shop |
Interactiv | Contact The Telecom Shop |
Iview | Warranty Details |
Iworld | Warranty Details |
Jabra | Warranty Checker Contact The Telecom Shop |
Javelin | Contact The Telecom Shop |
Kensington | Warranty Details 0800 539 262 |
Kingston | Warranty Details 09 414 0100 |
Konka | Warranty Details |
Kramer | Warranty Details |
Kuando | Contact The Telecom Shop |
Lacie | Warranty Checker Return Policy FAQ |
Lander | Contact The Telecom Shop |
Lantronix | Warranty Details |
Leadtek | Warranty Details |
Lemo | Contact The Telecom Shop |
Lenovo | Warranty Lookup Warranty Details |
Lexmark | Warranty Details |
LG | Contact The Telecom Shop |
Lifesize | Contact The Telecom Shop |
Lockly | Warranty Details |
Logitech | Support Warranty Details |
Mellanox Networks (NVIDIA) | Warranty Details |
Microsoft | Contact The Telecom Shop |
Molex | Returns |
Mophie | Warranty Details |
Motion | Contact The Telecom Shop |
Motorola | Contact The Telecom Shop |
MSI | Warranty Details |
NCR | Contact The Telecom Shop |
Netcomm | Contact The Telecom Shop |
Netgear | Support Warranty Details |
Netvox | Contact The Telecom Shop |
NVIDIA (Mellanox Networking) | Support |
OKI | Warranty Details |
Opengear Inc. | Contact The Telecom Shop |
Opticon | Contact The Telecom Shop |
Oriental Pacific | Contact The Telecom Shop |
Other World Computing | Support |
Otterbox | Contact The Telecom Shop |
Parallels Software | Support |
Perle | Warranty Details |
Philips | Warranty Details 0800 657 447 philips@serviceplus.co.nz |
Poly | Warranty Claim Warranty Details Technical Support Call 0800 507 856 to start the Return process. |
Plantronics | Warranty Claim Warranty Details Technical Support Call 0800 507 856 to start the Return process. |
Posbox | Contact The Telecom Shop |
Posiflex | Contact The Telecom Shop |
Qnap | Contact The Telecom Shop |
Rain Design | Contact The Telecom Shop |
RealWear | Support Contact The Telecom Shop |
Red Hat | Support |
Rexel | Contact The Support Group |
Rg Nets | Contact The Support Group |
Rittal | Support |
Rugged Tab | Contact The Telecom Shop |
Runecast | Contact The Telecom Shop |
Sam4s | Support |
Samsung | Warranty Details 0800 726 786 |
Seagate | Contact The Telecom Shop |
Serverscheck | Support |
Smartsign | Support |
Snom | Warranty Details Contact The Telecom Shop |
Socket | Contact The Telecom Shop |
Sonicwall | Support |
Sony | Support Warranty Details |
Startech | Warranty Details |
STM | Warranty Details |
Strike Group | Contact The Telecom Shop |
Strontium Technology | Warranty Details rma@strontium.biz |
Studioproper | Warranty Details |
STX | Warranty Details |
Symantec | Contact The Telecom Shop |
Synology | Support |
Targus | AU & NZ Warranty Details 0800 633 222 |
Tektelic | Contact The Telecom Shop |
Toshiba | Warranty Details |
Trend Micro | Contact The Telecom Shop |
TSC Auto ID | Warranty Details |
Ubiquiti Networks | Contact The Telecom Shop |
Unitrends | Support |
Using Technology Better | Contact The Telecom Shop |
Veeam | Contact The Telecom Shop |
Verbatim | Warranty & Support |
Vertiv | Support |
Vtech | Contact The Telecom Shop |
Wacom | Warranty Details 09 912 8007 |
Xplore | Warranty Details Warranty Checker 0800 448 472 |
Yealink | Support |
Zagg | Warranty Details |
Zebra | Warranty Details Warranty Checker 0800 448 472 |