Headset Wizard

Product Warranty

If you need to return a product, please read our Terms & Conditions and FAQ before requesting a return or attempting to return your product directly to The Telecom Shop. To return a product, please complete our Returns Form, and a member of our Customer Service Team will contact you within one business day.

If your product is Dead on Arrival (DOA) please contact us immediately.

If you have a warranty claim many of our product warranty is handled directly by the manufacturer. Contact a manufacturer directly to troubleshoot your product or request a warranty repair unless otherwise stated. 

 

Manufacturer Warranty Details
3M Warranty Details 08004474040
Acronis  Contact The Telecom Shop
Alcatel-Lucent Support 04 803 7000
Allied Telesis  Technical Support 09 955 889
Alogic Support Request
AMD Contact The Telecom Shop
AOC Contact The Telecom Shop
APC Warranty Details 0800 333 373
Arlo Support 0800 442 302
Aruba 

Warranty Details 0800 664 747

Aspen Optics Warranty Details Contact The Telecom Shop
Asus Warranty Details 0800 278 788
Atdec Warranty Details 0800 887 298
Audiocodes Warranty Details +61 2 8072 9389
Avocor Warranty Details 
Barco Warranty Details 
Beats Contact The Telecom Shop
Belkin  Contact The Telecom Shop
Binder  Contact The Telecom Shop
Bixolon  Warranty Details 
Blupeak Support
Brother Warranty Details 0800 329 111
Brydge  Warranty Details
Cableaway Warranty Details 09 887 6954
Cambium Networks  Warranty Details 09 801  0033
Canon  Warranty Details Support
Cel-FI & Accessories Contact The Telecom Shop
Chargifi  support@chargifi.com
Cisco Contact The Telecom Shop
Citizen Contact The Telecom Shop
Cognitive TPG Support Warranty Details 0800 732 8950
Computergate  Contact The Telecom Shop
Datalogic Contact The Telecom Shop
Dell Warranty Details 
D-Link  Warranty Details
Dynabook Warranty Details 
Eaton EESHelpDesk@eaton.com 0508 697 378
Ekahua Contact The Telecom Shop
Elgato Contact The Telecom Shop
Embrava Pty Ltd  Support Ticket +61 2 8006 2685
Encapto Wifi  Contact The Telecom Shop
EnGenius Contact The Telecom Shop
Entrust Datacard  Contact The Telecom Shop
EPOS | Sennheiser Contact The Telecom Shop
Epson Warranty Details 0800 237 766 
Ergotron  Warranty Details 0800 451 180 apaccustomerservice@ergotron.com
Ericsson-LG Contact The Telecom Shop
FEC Contact The Telecom Shop
Firich Contact The Telecom Shop
Flipside  Contact The Telecom Shop
Fortinet Warranty Details 0800 453 125
Gigaset Support Ticket 0800 780 878
Grandstream Warranty Policy Contact The Telecom Shop
Hbutler  Contact The Telecom Shop
HID Fargo Warranty Policy Contact The Telecom Shop
HP  Warranty Checker Support 0800 449 553
HPE 0800 664 747 
HTC Support Warranty Details
Huddly Support Contact The Telecom Shop
IDP Contact The Telecom Shop
In Win  Warranty Details Contact The Telecom Shop
Intel  Contact The Telecom Shop
Interactiv Contact The Telecom Shop
Iview Warranty Details
Iworld  Warranty Details
Jabra  Warranty Checker Contact The Telecom Shop
Javelin Contact The Telecom Shop
Kensington  Warranty Details 0800 539 262
Kingston Warranty Details 09 414 0100
Konka  Warranty Details
Kramer  Warranty Details
Kuando Contact The Telecom Shop
Lacie Warranty Checker Return Policy FAQ
Lander  Contact The Telecom Shop
Lantronix  Warranty Details
Leadtek  Warranty Details
Lemo Contact The Telecom Shop
Lenovo  Warranty Lookup Warranty Details
Lexmark Warranty Details
LG Contact The Telecom Shop
Lifesize Contact The Telecom Shop
Lockly  Warranty Details
Logitech  Support Warranty Details
Mellanox Networks (NVIDIA) Warranty Details
Microsoft Contact The Telecom Shop
Molex Returns
Mophie  Warranty Details
Motion Contact The Telecom Shop
Motorola  Contact The Telecom Shop
MSI Warranty Details
NCR Contact The Telecom Shop
Netcomm  Contact The Telecom Shop
Netgear Support Warranty Details
Netvox Contact The Telecom Shop
NVIDIA (Mellanox Networking) Support
OKI Warranty Details
Opengear Inc.  Contact The Telecom Shop
Opticon  Contact The Telecom Shop
Oriental Pacific  Contact The Telecom Shop
Other World Computing  Support
Otterbox  Contact The Telecom Shop
Parallels Software Support
Perle  Warranty Details
Philips  Warranty Details 0800 657 447 philips@serviceplus.co.nz 
Poly Warranty Claim Warranty Details Technical Support Call 0800 507 856 to start the Return process.
Plantronics Warranty Claim Warranty Details Technical Support Call 0800 507 856 to start the Return process.
Posbox  Contact The Telecom Shop
Posiflex Contact The Telecom Shop
Qnap Contact The Telecom Shop
Rain Design Contact The Telecom Shop
RealWear Support Contact The Telecom Shop
Red Hat  Support
Rexel  Contact The Support Group
Rg Nets Contact The Support Group
Rittal  Support
Rugged Tab Contact The Telecom Shop
Runecast Contact The Telecom Shop
Sam4s  Support
Samsung Warranty Details 0800 726 786
Seagate Contact The Telecom Shop
Serverscheck  Support
Smartsign  Support
Snom Warranty Details Contact The Telecom Shop
Socket Contact The Telecom Shop
Sonicwall  Support
Sony Support Warranty Details
Startech  Warranty Details
STM Warranty Details
Strike Group  Contact The Telecom Shop
Strontium Technology Warranty Details rma@strontium.biz
Studioproper  Warranty Details
STX Warranty Details
Symantec Contact The Telecom Shop
Synology  Support
Targus  AU & NZ Warranty Details 0800 633 222
Tektelic  Contact The Telecom Shop
Toshiba Warranty Details 
Trend Micro  Contact The Telecom Shop
TSC Auto ID  Warranty Details
Ubiquiti Networks  Contact The Telecom Shop
Unitrends Support
Using Technology Better Contact The Telecom Shop
Veeam  Contact The Telecom Shop
Verbatim Warranty & Support 
Vertiv  Support
Vtech Contact The Telecom Shop
Wacom Warranty Details 09 912 8007
Xplore  Warranty Details Warranty Checker 0800 448 472
Yealink  Support 
Zagg  Warranty Details
Zebra Warranty Details Warranty Checker 0800 448 472